Operations Update

We continue to encourage your use of our best-in-class Virtual Banking technology. Meanwhile, our West Waverly courtesy branch has both ATM and Drive-Thru access, with East Prospect offering the same as well as in-lobby appointments and express teller transactions.

Licensed agents at your Cherokee Strip Insurance Agency work with over 40 companies like Allstate, Liberty Mutual, Safeco, and Progressive, who compete against each other to simplify insurance and save you money. As a subsidiary of the Credit Union, both our Agency and its profits are 100%-owned by the Members of Cherokee Strip Credit Union. Free no-obligation quotes are available to almost anyone, either online or by calling (580)718-4075.

Appointments – Prospect Branch

  • 718-4050 for Loans
  • 718-4051 for Deposits
  • 718-4052 for Loan Help & Resolutions

 Drive-Thru Lanes

  • Most everything we offer can be performed weekdays in our Drive-Thru lanes at either branch, from 8:30am – 6:00pm Central

 Virtual Banking

  • Set up Direct Deposit for your regular electronic payroll or monthly benefits
  • Download our Mobile Banking app to deposit checks remotely & pay others quickly
  • Review balances, transactions, and transfers inside ItsMe247 Online Banking at upper right of this webpage
  • Call Automated Phone Banking @ (580)718-4000, Option 1
  • Call our Member Services team from 7am – 7pm Central weekdays @ (580)718-4000, Option 2, and 7am – 4pm Central on Saturday
  • Click any of the blue QUICK LINK buttons at the top of this webpage

Pandemic conditions may have improved, but we still invite you to call for appointments at the phone numbers above, wear a mask, social distance, and follow the latest guidance from the Centers for Disease Control and Prevention. The virus that causes COVID-19 and its variants continues to evolve, with many unknowns and inherent risks, making it possible that you may still become infected no matter what measures are taken. By choosing to be at our locations, you are waiving the right to hold us liable should you contract any form of the virus or develop COVID-19.

If you prefer not to visit, there are more ways than ever to reach us virtually. Call (580)718-4000 and choose Option 1 for our 24/7 Automated Phone Banking, or select Option 2 to visit with our Member Services team from 7:00am – 7:00pm weekdays and 7:00am – 4:00pm on Saturdays.

We offer live text chats on the CONTACT US page in our menu above, and right inside Its Me 247 Online Banking. If you’re not yet registered for Online Banking, simply call Member Services and we’ll get you set up, after which you can log in anytime at the upper right of this or most any webpage.

Once registered for Online Banking, you’re also ready to access and transfer money between accounts, quickly pay anyone, save your critical personal documents into a Virtual Strongbox, and remotely deposit your checks inside our Mobile Banking app for Apple or Android. After downloading our Mobile app, simply click the LOCK icon at bottom left of your device screen to log in with your Online Banking credentials. Once inside the Mobile app, you can then choose to log in the next time with your fingerprint or other biometrics your device may support. Simply visit Technology Central at the menu above to learn more and view our short training videos.

To quickly get you where you need to go, we’ve also installed blue Quick Link buttons at the very top of most any webpage. You can also email us for help at info@cherokeestrip.com. We have some of the very best banking technology available, and now’s the perfect time to take advantage of our virtual superpowers from almost anywhere you are.

Our custodial team continues an intra-day wipe down of high-touch interior surfaces, and the use of enhanced cleaning solutions. We’ve also added more hand sanitizer stations, installed sneeze guards, added lobby traffic lanes and social distance markings, and simplified work surfaces. We’ve previously provided CDC guidance, sanitation materials, and safety resources to our Associates. We also installed industrial-grade air filters to our HVAC units, as well as ionizing units that can neutralize, degrade, and drop the virus and other contaminants out of our air flow.

We continue to waive early withdrawal penalties on all Certificates of Deposit, and offer a very special Home Equity Line of Credit (HELOC) with no closing costs – a great way to access your home’s cash value during these challenging times. If you have a loan somewhere else, call our Loan Officers at (580)718-4050 to see if we can improve your monthly cash flow.

Dial (800)777-7526 if you’d like to speak to an independent financial coach or housing counselor, and that call is free if you say we referred you. Also, be sure to check out all the free financial education available to anyone on the Get Smarter Quick Link at the top of this webpage. You can also download the free Zogo game from your mobile app store, type in “CSCU” when registering, and start winning today.

Cyber criminals have been working overtime during the pandemic – with many pretending to be from official government or health agencies, with others posing as representatives from local financial institutions. Simply hang up on these calls.

Also, don’t open emails/links/attachments from sources you don’t know or expect, do verify as valid any website addresses or links before you visit them, and don’t share confidential information over the phone unless you’ve made the phone call to a company you trust using a number you know to be correct. Never share card numbers, an account PIN or security code, or password with anyone.

You can check out the Federal Trade Commission’s latest advice to protect yourself from scams. If you want to learn more about COVID, visit the CDC’s resource center. And if you think you’ve been exposed to the virus, we suggest you get home or to a safe location where you can quarantine, and call your local healthcare provider or the Oklahoma Department of Health COVID-19 Hotline at (877)215-8336 (dial Option 3 for English or Option 4 for Spanish, and then Option 8). Please note we are not responsible for any content or information provided by these agencies, and share this only as a courtesy to you, with links or phone numbers that we believed reliable as of April 26, 2021.

Thanks for your patience and flexibility, and the trust you continue to place in us.